Inclusive
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Courageous
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Collaborative
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Authentic
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Audacious
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Inclusive ⭐ Courageous ⭐ Collaborative ⭐ Authentic ⭐ Audacious ⭐
Welcome to Women in CX
Here’s what we do and why we’re here
Become a Member
Join our community to develop your networks and customer experience skills through our platform of 100’s of resources, webinars, and more!
Corporate Membership
Unlock the potential of your team with the resources and support they need to learn new skills and feel confident at work.
Content and Events
Sponsor our webinars, podcast, and in-person events where we bring our audience together to find CX, technology and career inspiration.
Our Mission
We exist to unleash the power of women to lead the movement for human-centred business through community, education and events.
The customer experience (CX) and technology industry is full of talented women. However, their male peers are more visible, three times more likely to become a manager, and almost nine times more likely to become a director.
Our goal is to bring women together to nurture, support and inspire one another with the help of industry leading thought-leadership and resources to equip them to progress and succeed in business and beyond.
By doing so, we aim to bridge the skills gap and equalise gender seniority in CX and technology where women are significantly underrepresented in positions of power. This way we can positively impact the future of business, customer and employee experience.
Why this Matters
70%
Frontline CX workforce are women
30%
Make it into CX management
12%
Reach leadership positions
The gender gap in CX is triple the mainstream according to leanin.org
Meet the Community
Introducing some of our talented and courageous members who can’t wait to inspire and support you!
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Jeannie Walters
United States
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Clare Muscutt
United Kingdom
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Diane Magers
United States
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Crystal D'Chuna
Canada
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Olga Potaptseva
Georgia
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Lina Yahya
United Arab Emirates
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Carolyne Gathuru
Kenya
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Stine Ringvig Marsal
Denmark
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Samantha Conyers
Trinidad & Tobago
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Shameem Smillie
United Kingdom
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Agnese Spona
Netherlands
What’s happening
Join us in-person or online to connect and network with women working in customer experience and technology from across the globe, sharing experiences and learning from one another.
Listen to the Inspiring Women in CX Podcast
Did you know that the Women in CX Community started as a podcast in during the 2020 pandemic?
Stay up to date with the latest thought leadership
Tired of rehashing the same old CX conversations? Check out what our members & allies have to say on important topics.
We’re an all-female-led, owned, and managed organisation.
+40,000 Followers
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#1 Community in CX
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+20,000 Podcast Downloads
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+40,000 Followers ⭐ #1 Community in CX ⭐ +20,000 Podcast Downloads ⭐
Grow your brand awareness, generate leads and demand through a unique opportunity to depart from the traditional sponsorship model. By sponsoring Women in CX content and events, you’ll also be supporting a cause that creates a global impact on DEI.