Meet Team WiCX
-
Clare Muscutt
Founder and CEO
World Series Winner of CX Professional of the Year 2022 and Virgin Funded Founder, Clare Muscutt is human-centric design geek with 15 years leadership experience in FTSE 100’s including Whitbread, Sainsbury’s and Compass Group. She’s a global keynote speaker and consultant who made it her mission to support other women in her industry to rise-up. She believes in the power of collaboration over competition, investing in people, co-design and that the future blueprint for Customer Experience lies in bringing together diversity of opinion, experience and expertise.
clare@womenincx.community
-
Meg Coates
Head of Operations
Ex-British Gymnast, English Graduate and Clare’s first-hire, Meg joined the team out of uni as an intern during our launch in March 2021. She started in graphic design and social media and quickly realised her passion for community ran so deep that she wanted to forge a career path in community. Since then, Meg has been promoted twice and now head’s up the operational team, leading on all aspects of member experience, engagement, data and support thanks to her incredible adaptability, ability to learn at pace and quite literally, turn her hand to anything .
meg@womenincx.community
-
Harley Stabler
Marketing and Comms Manager
English Language and Screen Studies Graduate, Harley joined the team just after our launch in April 2021 as a Copywriting Intern. Realising Harley’s talent for creating an authentic brand voice, she’s since gone on to be promoted twice and now leads all aspects of our marketing and communications. From email to socials, podcast to events, newsletters to campaigns and everything in between. Harley has grown our mailing list to thousands and our social followers to 8,000+ in just over one year as a result of her inspiring levels of creativity and commitment to excellence in everything she does.
harley@womenincx.community
-
Sabine Groven
Head of Content
Former editor of MyCustomer and a journalism graduate from Norway, Sabine joined WiCX in December 2023, bringing extensive editorial experience to the team. Committed to our future goals, she leads the content strategy, working to amplify the voices of women, fostering challenging conversations and changing the status quo. Sabine is passionate about co-design, inclusion and the value of communities, making her a perfect fit for Women in CX.
sabine@womenincx.community
Meet Our Past Interns
-
Wami Felicity Cracknell
Community Management Intern
Felicity is a 2nd year International Tourism Management student at the University of Chester. When she’s not studying, Felicity enjoys travelling and exploring new places, being outdoors and trying new recipes. She has a passion for people and helping others to access the skills and resources they need to progress in life, which is what motivated her to pursue this internship to learn more about community engagement and develop skills to add to her professional portfolio.
Felicity aims to use the experience and knowledge gained from her internship to secure a year-long placement for her 3rd year of university.
-
Amy Cunningham
Social Media Management Intern
A final year Nutrition and Dietetics student at the University of Chester, Amy has recently joined the Women in CX team as a Social Media Management Intern. Prior to studying, she had various employment roles in customer service, business administration and digital learning design.
With hopes of one day starting her own consulting business as a Registered Dietitian, Amy’s internship is designed to equip her with the tools necessary to manage social media for lead generation and further develop her communication skills. She is an avid reader, uses cooking as stress relief and loves long walks in the woods near her home.
-
Analisa Chukuwa
Content Production Management Intern
Journalism & Media Cultures and Law Graduate, Analisa is currently studying Creative Technology at Middlesex University , London and joined us in January 2023 on our paid WiCX Internship Scheme. With a keen interest in video editing and graphic design, Analisa’s internship has been designed to give her opportunities to build her CV skills and portfolio with hands-on experience that will support her to secure future employment post-graduation.
Analisa reports to Meg and is learning all aspects of community management while she is here including podcast production, KPI reporting and content management.