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‘Rise & Thrive: Crafting Your Path in Women's CX Leadership’, with Michelle Ansell

‘Rise & Thrive: Crafting Your Path in Women's CX Leadership’, with Michelle Ansell

At Women in CX, we frequently discuss the struggles that women face climbing the CX ladder. Despite a whole host of awesome, inspirational women leading the way, the ‘broken rung’ still prevents many talented women from making it into management and leadership roles.

Michelle Ansell’s recent webinar was designed to address this head-on. In this article, we’re sharing some of the key takeaways from her session.

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‘Maybe She’s Born with It, Maybe It’s Wider Systemic Issues’, by Meg Coates

‘Maybe She’s Born with It, Maybe It’s Wider Systemic Issues’, by Meg Coates

Do women need fixing? Or is it about time we recognise the external factors at play?

In her latest article, Meg Coates, Head of Operations here at Women in CX, explores what imposter syndrome actually is, why it exists, and foregrounds how similarly to diversity and inclusion, when it comes to imposter syndrome, the onus is still often on the individual to adapt and “fit in”, when our focus should instead be on fixing the environments built to exclude us.

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Women’s History Month 2024: Why Imposter Syndrome?

Women’s History Month 2024: Why Imposter Syndrome?

“Why imposter syndrome?” As this year’s International Women’s Day theme is ‘Inspire Inclusion’, that’s the question you might be asking.

With women in the workplace experiencing higher levels of imposter syndrome than men, it’s important to understand that this phenomenon isn’t “all in our heads”. Nor is it something we just have to “get over”.

Throughout March, Women’s History Month, we’ll be tackling imposter syndrome head-on and challenging the status quo that perpetuates these feelings of inadequacy.

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