WOMEN IN CX UNCONFERENCE

BERLIN

23rd & 24th September 2025

Tickets now on sale – Early bird pricing available!

★ Collaborative

★ Authentic

★ Courageous

★ Inclusive

★ Audacious

★ Collaborative ★ Authentic ★ Courageous ★ Inclusive ★ Audacious

What is WiCX UnConference?

WiCX UnConference is a dynamic, participant-driven experience that puts you in the driver's seat.

No sales pitches. No endless PowerPoint slides.

Just women having real conversations, making meaningful connections, and collaboratively problem-solving together.

Why Berlin?

We’re bringing WiCX UnConference to the heart of Europe! Berlin’s creative energy, diversity, and innovation make it the perfect backdrop for our first-ever EMEA gathering.

Plus, with exceptional transport links with low-cost travel, that means cost and time-efficient journeys for all!

What to Expect

The WiCX UnConference is not your typical corporate CX event. It’s a high-energy, community-led experience where women in customer experience and tech come together to connect, learn, and thrive in an inclusive, empowering space built by women, for women.

At WiCX UnConference Berlin, you’ll experience:

✅ Inspiring speakers sharing lived experiences, not LinkedIn quotes

✅ Interactive panels and problem-solving sessions shaped by real challenges

✅ Powerful networking with fellow women in CX and tech from across EMEA

✅ Open, honest, unfiltered conversations

✅ A genuine sense of belonging you won’t find anywhere else

💥 No suits. No slides. No sales pitches. Just real talk, real connection, and real change.

What you’ll get

Our Open Space breakout discussions focus on your biggest CX challenges and questions.

Interactive sessions shaped by you

Attend panel discussions and hear from trailblazing women, then roll up your sleeves and work together to drive change.

Your ideas won’t just stay in the room. They’ll be captured in a published playbook you’ll have access to after the UnConference, shaping the future of CX.

A playbook you help create

A community that lasts beyond the event

Join your fellow attendees for an evening that continues the theme of the UnConference and encourages you to create meaningful conversations and build new relationships.

The learning and connections continue long after we say goodbye.

Hover over an image to learn more.

A mix of inspiration and action

An evening of entertainment

What Past Attendees Say

“My motivation for attending this conference was to hopefully rediscover my passion for CX, EX, my role in my company and my industry in general.  The energy & passion I felt from the other attendees definitely rubbed off on me and I left having accomplished my goal!” 

“I loved the informality of the conference. The sessions were very actionable and informative, and the breakout sessions were great. I loved having facilitated conversations, not just lectures.”

“The UnConference was amazing!  Connecting and collaborating with the women at this event has left me with a renewed energy and approach toward both the customer and employee experience. I feel reinvested in myself, my career, my company, and my industry. Attending events like this is essential to ensuring employees retain their joy and passion in what they do. I can’t wait until next year!”

The Agenda

Designed with women in mind, we’ve thought of everything, including how hard it can be to take time away from home. We’ve crafted the agenda to be as accessible and flexible as possible, facilitating an inclusive experience for those who need to travel there and back within 24 hours.

Of course, for those who want to soak up more of Berlin’s brilliance, we’ve made it easy to enjoy optional activities before and after the event — for connection, fun, and reflection.

🎟️ Ticket Options

💫 Early Bird – LIMITED AVAILABILITY
Get access to both days of the UnConference at our lowest price.
Once they’re gone, they’re gone!

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🤝 Sponsored by Foundever®

We’re proud to partner with Foundever®, a global leader in customer experience, in our shared mission to elevate diverse voices and build an inclusive future for our industry.

UnConference FAQ’s

  • Yes, non-members can attend WiCX UnConference 2024.

  • Members can access tickets by logging into the WiCX platform here or emailing our community team at support@womenincx.community

  • The nearest international airport is Dallas Fort Worth.

    The nearest domestic airport is Dallas Love Field

  • We recommend any of the following:

    Renaissance Dallas at Plano Legacy West Hotel. 10-minute walk.

    ALoft. 22-minute walk.

    Sheraton Stonebriar. 27-minute walk.

    Courtyard by Marriott. 28-minute walk.

    Sandman Signature. 40-minute walk. 5-minute drive.

    NYLO Dallas/Plano by Hilton. 40-minute walk. 5-minute drive.

    Hilton Dallas/Plano Granite Park. 40-minute walk. 5-minute drive.

    Staybridge Suites. 40-minute walk. 5-minute drive.

  • The venue for UnConference is Ericsson North America HQ.

    6300 Legacy Dr, Plano, TX 75024, United States

    You can learn more here.

  • Due to the nature of the event, men are unable to attend at this time.

  • Yes! We welcome anyone who's voice is under-represented in the CX industry.

  • You do not have to live in the USA to attend.

    WiCX UnConference 2024 is our annual global gathering, so all nationalities are welcome.

  • Absolutely! You can download our employer letter here.

💌 Got Questions?

Need help or have a question about attending?
Reach out to us at events@womenincx.community