Tune in as we share real-talk conversations between women working in CX and those influencing the CX agenda from the periphery too.
Clare Muscutt talking with Gavin James about CX & using our intuition to help make better decisions.
“I think for me what comes to mind is there’s a line in one of my favourite movies ‘Out Of Africa’ and at one point she’s trying to kind of coax him into her desire for a marriage and he’s a very free spirit and he says “I don’t wanna wake up one day and find I’m at the end of someone else’s life,” and I really came to that point of seeing there’s that point where, especially as women, there’s a very slippery slope between giving of ourselves without giving up ourselves and I definitely had crossed over that boundary too much for myself where I’m feeling like I’m living this other person’s life, I’m helping him solve all of his problems and running my own show and I sort of felt like okay, I’ve paid my dues, I’ve done this long enough, I don’t think this needs to be my job for the next fifty years, right?
Clare Muscutt and Ines Martinez debating their thoughts on boys, babies, and the future of CX.
“I went to a doctor to talk about freezing eggs and the procedure, how much it costs, like all the details. And I was actually considering doing that because what about if I'm 40 and I regret not doing it. You hear lots of women who have done pretty much the same thing that you and I are doing (focussing on our careers) and they turned 40 or 45 or whatever, and they're fine and they never regret it. But you also know the other stories of people who actually put their career first and then had trouble conceiving.”