Stay up to date with the latest customer experience thought leadership from our members
Digital & Customer Experience Transformation
“When anything and everything is at the end of your fingertips, and the need for transformation is something most agree with, why is it that McKinsey still reports that 70% of transformation programs continue to fail?”
Member Spotlight: Meg Coates
“Pride is education and awareness. Pride is being brave enough to let the world see you for who you really are. Pride is unconditional love, for yourself and for others.”
Member Spotlight: Rebecca Edwards
“Our community fought for a very long time for the right to marry the person that they love. So, for me, Pride is another way I celebrate the fact that I get to spend every day of my life with my wife.”
A Women in CX Guide to Customer Experience and the Metaverse
This guide is a companion piece to the Inspiring Women in CX podcast episode, The Future of Web3, CX and the Metaverse.
Below you’ll find the most important key words and terms to help you make sense of the next generation internet and the immersive virtual worlds that we call the metaverse.
So, what exactly is the metaverse?……
Member Spotlight: Adriana Salazar Hidalgo
“Suddenly, I surprised myself with the most sincere and original coming out statement I’ve ever experienced before, I stood out proudly as the most colourful toucan wearing pride in my beak, it was natural, it was real.”
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And unlock more exclusive resources… PLUS! Opportunities to raise your profile as a women in CX & technology.