WOMEN IN CX
CONFERENCE 2023
Join women in Customer Experience from across the globe as we gather for a conference like no other.
Gathering each year around a central theme, we aim to forge a way forward for a brighter future for women in Customer Experience and Technology.
Amidst the challenges being faced by the CX industry, working against a backdrop of unprecedented technological change and uncertainty, it’s more important now than ever that women be empowered to rise up and lead the agenda for human-centred business.
Through this unique conference experience, we aim to ignite your desire to lead the way as part of a movement and through a powerful day of conversation, reflection, and interaction, ensure you leave feeling connected, fired up, and ready to challenge the status quo.
We’re the only female-focused, majority-female-attended, vendor-neutral event featuring a diverse speaker line-up happening anywhere in the universe!
No sales pitches, vendor presentations, or pushing towards consultants’ frameworks or methodology, just 100% inclusive, courageous, collaborative, and authentic content.
Be inspired by world-class speakers & CX practitioners
Participate in workshops and develop new skills
Hear emerging ideas that will challenge your beliefs
Interact with panels discussing the toughest challenges
Network with women working in CX from across the globe
Experience the collective power of women in our industry.
Meet our 2023 speakers
Clare Muscutt
Founder & CEO
Women in CX
Ian Golding
Global CX Specialist
Customer Experience Consultancy Ltd
Veronica Owusu
Deep-Dive Mindset Coach
VPower
Sandra Thompson
Director
Ei Evolution
John Sills
Managing Partner
The Foundation
Crystal D’Cunha
Chief Experience Officer & Keynote Speaker
The INSIDE View
Agnese Spona
Managing Director
MadeFor.
Frances Chapireau
Founder
BuildCX
Diane Magers
Founder & Chief Experience Officer
Experience Cataclyst
Sirte Pihlaja
CEO & Facilitator
Shirute
Amélie Beerens
CX Design & Career Coach
Human After All
DeAnna Avis
Founder
Starfish CX
Maria McCann
Partner
Fellowship of Responsible Business
Lina Yahya
EVP
RAKBANK
Shameem Smillie
CCaaS Consultant & Contact Centre Expert
Katie Costello
CX Management & Planning Lead
WaitroseBe a part of a conference unlike any other, surround yourself with female-change makers, and feel empowered for the journey ahead.
Join us to connect with your power, with others, with new ideas, insights and skills that will energise and reignite your passion in a way you never thought possible.
“Women in CX Global gathering 2022 was a new era of conferencing. An opportunity for women with a shared love of Customer Experience to get together, build genuine relationships, learn new skills and differing perspectives and, above all, showcase the power and difference of female leadership.”
“It was the type of event where you feel free to ask, talk and share because you are surrounded by women like you with the same dreams and struggles personal and professionally. You learn from the best and most experienced about all different aspects for your life which connect mind, body and soul and make you feel complete.”
“I believe every woman would benefit from attending. It’s an opportunity to network, to learn, to be included, and to support others. The feeling of being immersed in a conference that had shared values, purpose and a vision. Empowerment: for each and every one who was there. Overall, the conference was inspirational, exhilarating, informative, inclusive. It has raised the bar for all events moving forward.”
Ready to disrupt the status quo and make real change happen for your customers, employees, and business?
Meet our 2023 Sponsors
Our Media Partners
