Women's In-person Micro Retreat at CX Leaders Advance 2025

Monday | April 28th | 1500 - 1800 EDT | Indianapolis

With the growing backlash against DEI initiatives, the progress we’ve fought so hard for is under threat.

At Women in CX, we’re not just joining the conversation on diversity, equity and inclusion—we’re leading it. Building on the theme of International Women’s Day 2025, Accelerate Action, we’re pushing forward, sparking change, and making a real impact. For us, it’s all about Empowering Women in CX and Technology.

March 8th may have been and gone, but we’re determined to ensure we continue the momentum around the world. So far, we have held WiCX Micro Retreat events in London, Amsterdam, Dubai, Lisbon and Ridyah to uplift and champion the amazing women in our industry.

Building on the success of these events, we’re excited to bring the format to the USA for our first-ever pop-up event at CXPA Leaders Advance 2025, to give you the much-needed safe space to connect in the solidarity of community.

Why this matters

As companies pull back on DEI and the conversation around equity becomes increasingly polarised, we risk moving backwards. 

The obstacles—whether rooted in gender, ethnicity, or other biases—are persistent, and the stakes are higher than ever. Women still make up 70% of the CX workforce but hold only 30% of management roles. But here’s the truth: Women are uniquely equipped to lead CX and technology into the future.

We work to continue breaking barriers, pushing boundaries, and advocating for ourselves, our colleagues, and our customers.

With anti-progress rhetoric on the rise, it’s more critical than ever to double down on efforts that empower women and drive meaningful change. Because now is not the time to pause.

Let’s not just talk about change—let’s make it happen.

Be part of the conversation

☆

Be part of the conversation ☆

Join Us in Indianapolis

We’re kicking off CX Leaders Advance 2025 with an in-person micro-retreat for women in CX. In collaboration with the CXPA, we’ll dive deep into the unique challenges women face in CX leadership. This is all about real talk, real connections, and real change.

Key Topics We’ll Explore

How do we overcome workplace challenges and empower ourselves?

How can we uplift and advocate for other women in CX?

How can we design experiences to serve our female customers and employees?

What’s on the Agenda

  • Our amazing speakers will share their stories and insights with you, offering you the chance to ask your burning questions.

  • Step away from the noise and focus on what matters—building authentic connections and supporting one another.

  • Dive into these challenges with like-minded women, share insights, and create bold action plans to move forward.

  • We’ll surface the biggest challenges women face in the workplace, from barriers to promotions to the unseen burdens of leadership.

Meet your Hosts

HOST

Diane Magers CCXP

Women in CX

USA Lead

CO-HOST

Stephanie Linville CCXP

Women in CX

Midwest USA Lead

Courageous

Authentic

Collaborative

Inclusive

Courageous Authentic Collaborative Inclusive

It’s time to slow down, reflect, and leave with the tools to drive real change—for yourself, your colleagues, and your customers.

Let’s not just talk about change—let’s make it happen.

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