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Webinar | Creating Customers for Life: Enabling Enterprise-Level Customer Excellence with Wayne Simmons
In today’s experience-driven world, companies need to go beyond just selling products or services – they must help customers live their best lives. This is the new standard customers expect and deserve.
In this transformative session, Global Customer Excellence Lead at Pfizer, Wayne Simmons, will introduce the concept of the Customer’s Right to Reverence and explore how organisations can become predisposed to deliver exceptional experiences through DNA-level change.
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