Join our online and in-person events to learn best practices, discover practical solutions, and navigate CX challenges together.
From connecting with incredible women in our Inner Circle during member-only networking sessions, masterclasses, and case study webinars, to joining open, free-to-attend WiCX Talk Trends events that explore the latest CX trends, there’s something for every level and experience.
Expect everything from fireside chats with C-level leaders, coaching workshops for personal growth, and CX drop-in clinics for real-time problem solving, to roundtable-style discussions where honest conversations spark fresh ideas.
Wherever you are on your CX journey, you’ll find connection, inspiration, and opportunity at every WiCX event.
Case Study | The Comeback Season: A Year Away, a Culture Re‑ignited, and CX Leader of the Year with Claire Bristowe (Inner Circle Members Only)
Claire Bristowe 's journey to becoming an award-winning CX leader hasn’t been without its curveballs, including experiences many women will relate to. But rather than setting her back, these moments created space to pause, reflect, and return with renewed clarity and purpose.
With a fresh perspective, Claire helped re-ignite a customer-centric culture at Aegon, elevating both mindset and customer experience. Her impact didn’t go unnoticed – contributing to her recognition as an international CX Leader of the Year and earning six gold awards in just three years. This honest and inspiring case study explores how personal growth, resilience, and strategic storytelling can amplify your professional impact.
Ready to go beyond our open events? Join the Inner Circle
The Women in CX Inner Circle is the world’s first membership community for women in customer experience and technology.
Inside, you’ll unlock access to 250+ hours of expert-led webinars, member-only networking, and opportunities to raise your profile as a CX thought leader.
If our open events are your starting point, the Inner Circle is where your CX journey really takes off.