WOMEN IN CX
UNCONFERENCE

17th - 18th October 2024 | Ericsson HQ | Dallas | Texas | USA

Join us this fall for ‘Connecting Impact’, a unique community experience designed for and by women, to connect, elevate and amplify their voices in CX and technology.

* Tickets from $699 to $1100 
Including 12 months of membership to the Women in CX Community!

★ Collaborative

★ Authentic

★ Courageous

★ Inclusive

★ Audacious

★ Collaborative ★ Authentic ★ Courageous ★ Inclusive ★ Audacious

We Listened to Our Community

At Women in CX, we practice what we preach.

Members told us they’re bored of events where attendees are expected only to sit and listen. They told us conferences are too high-level in their topics and want more 'go do tomorrow' ideas. They want to learn about innovation without pressured sales tactics and embrace the wisdom of the group through more intimate, valuable discussions.

What they really want is real-talk conversations and more time to network!

Members told us they love how meaningfully different WiCX events feel, so we have co-designed an ambitious new format that will be a first in the CX events space.

Welcome to WiCX UnConference! 

WiCX events are unlike any other that I've been too - and I have a global perspective. The energy, opportunities for growth/learning, inspiring women and conversations in a safe place is hugely valuable.”

- Shameem Smillie

Connecting Impact

Whether you're a seasoned professional or just starting out, this event is your platform to connect with and learn from other women in the field so that you can maximise the impact you can make in business.

We’re on a mission to create a safe space where every voice is heard. You can expect a mix of networking opportunities, hands-on learning experiences, and inspiring talks in the company of women who want to support one another to grow. 

In other words… You won’t just attend a conference; you’ll join a movement to unleash the power of women and make a collective impact on our industry.

WiCX UnConference Highlights

Interactive Discussions

Engage in discussions that tackle pressing issues, share success/failure stories, and offer actionable insights.

Trailblazing Stories

Expect thought-provoking talks from speakers who have shattered glass ceilings and are leading innovation.

Networking and Mentorship

Connect with like-minded peers, build new relationships, and access mentorship opportunities to advance your CX career.

Purposeful Activities

And since we're in Texas, you can expect some unique experiences and surprises that capture the spirit of the Lone Star State!

What is an UnConference?

Unlike traditional conferences, an UnConference is a gathering that prioritises the informal exchange of knowledge, ideas, and experiences among attendees.

We believe that everyone has something to teach and learn, so this event is designed to tap into the collective wisdom of all attendees.

“WiCX UnConference is all about community participation; attendees will experience something completely new in the CX events space. We’re done with the endless complaints about what’s wrong with CX. Let's figure out something better together!

- Clare Muscutt, Founder

How is WiCX UnConference Different?

Unlike traditional conferences, WiCX UnConference is all about collaboration and real-time problem-solving. Plus! You get to attend all sessions, so you don't miss anything.

But it doesn’t stop there. Our objective is to create female-led thought leadership, one output of which is the Women in CX Connecting Impact Playbook - gathering insights from the 100 women in attendance.

As an attendee, you will receive your exclusive copy after the event so that you have a comprehensive resource to help implement what you learned during the two days.

There’s more!

Following WiCX UnConference, we will publish white papers on the topics discussed so that your voice will influence the wider CX community and help tackle the industry's most pressing challenges

The Best is Yet to Come

After attending UnConference, you’ll sustain the impact of attending by becoming a member of the Women in CX Community.

Included in your conference ticket is 12-months WiCX membership, enabling you to stay connected with the amazing women you meet in Dallas and continue to have access to a supportive community 24/7, 365 days a year.

Plus! A whole host of extra benefits, including weekly online events, support in raising your profile, advice and a vast resource library of masterclasses, case studies and more.

Learn more about membership.

“Upon joining the WiCX network, I was overwhelmed with the support, inspiration and overall content that has proved thought provoking and relevant. Attending the annual gathering was a great way to begin my journey. The collaboration and inclusiveness of the event was phenomenal, I've not experienced that in any conference I've attended across the past 15+ years. It fed the mind, body and soul! Truly fantastic.”

- Clare White

The fun part about WiCX UnConference? You get to decide what we discuss!

Our agenda will be driven by the group's collective wisdom, fueled by your curiosity and questions. We’ll come together, discuss hot topics, and all leave a little wiser than before.

How Does That Work?

We’ll follow the principles of Open Space Technology, a fantastic way for groups to think, talk, and take action together. Here's the process:

Before UnConference, you’ll be invited to join a virtual white board where we’ll gather input from you and your fellow attendees to curate an agenda of topics that matter most to you.

As part of the UnConference, intimate breakout groups, led by facilitators, will self-organise to create their own conversations, ensuring that the discussions are relevant, timely, and tailored to the interests and needs of everyone present.

This process allows for free-flowing exchanges about the things that matter to the people in the room, meaning breakout sessions will evolve organically, reflecting the energy and curiosity of the participants.

“I was already enjoying being part of the community, but the annual event was so incredibly inspiring and exciting and positive, it was exactly what I needed to drive me forward. The whole day was unlike anything I've been to, it was warm and welcoming and about making genuine connections. It was like being out with a group of friends, I loved it!”

- Tracey Pankhurst

The beauty of this format is that it encourages spontaneous collaboration, problem-solving, and innovative thinking—right there in the moment.

By the end of WiCX UnConference, you will not only have been inspired, engaged in meaningful discussions and built your network, but you will also have contributed to a collective output: The Connecting Impact Playbook authored by the 100 women present, capturing the insights, strategies, and solutions developed during these sessions.

Plus! Your contribution will be published in external whitepapers, amplifying the impact of our conversations far beyond the UnConference itself.

Buy your ticket today and get:

Women in CX 2-day Connecting Impact UnConference Pass 

Women in CX Connecting Impact Playbook co-authored by attendees

Post-event industry white papers featuring attendee contributors

12 months membership to the Women in CX Community 

Access to the community platform 

Network with +200 members globally

Resource library of +250 hours of content 

Attend weekly masterclasses, case studies and talks 

A new supportive network of women who will help you achieve your goals

In other words, attending WiCX UnConference is just the start of your journey to increasing your impact with the support of a whole new community.

With so much value on offer, including 12 months of ongoing support, you might be expecting the price to be somewhere in the range of $10,000?

“WiCX UnConference offers incredible value!”

Early bird!

Offer ends 18th September

Women in CX UnConference Ticket

New Member

1 x WiCX UnConference Ticket

1 x WiCX Annual Membership

1 x WiCX Connecting Impact Playbook

Post-UnConference White Papers

12 months of community support

$1900

Buy today and save $800!

$1100

Already a member? Login to the Women in CX platform to access your tickets.
Login.

Early bird!

Offer ends 18th September

Women in CX UnConference Ticket

New Member with Social Pricing*

1 x WiCX UnConference Ticket

1 x WiCX Annual Membership with Social Pricing

1 x WiCX Connecting Impact Playbook

Post-UnConference White Papers

12 months of community support

$1100

Buy today and save $400!

$699

*Social pricing discounts are available for prospective members living in developing countries only.
Find out if you qualify here.

UnConference FAQ’s

  • This event is for members only.

    However, you needn't worry, as your ticket price includes your membership fee.

  • Members can access tickets by logging into the WiCX platform here or emailing our community team at support@womenincx.community

  • The nearest international airport is Dallas Fort Worth.

    The nearest domestic airport is Dallas Love Field

  • We recommend any of the following:

    Renaissance Dallas at Plano Legacy West Hotel. 10-minute walk.

    ALoft. 22-minute walk.

    Sheraton Stonebriar. 27-minute walk.

    Courtyard by Marriott. 28-minute walk.

    Sandman Signature. 40-minute walk. 5-minute drive.

    NYLO Dallas/Plano by Hilton. 40-minute walk. 5-minute drive.

    Hilton Dallas/Plano Granite Park. 40-minute walk. 5-minute drive.

    Staybridge Suites. 40-minute walk. 5-minute drive.

  • The venue for UnConference is Ericsson North America HQ.

    6300 Legacy Dr, Plano, TX 75024, United States

    You can learn more here.

  • Due to the nature of the event, men are unable to attend at this time.

  • Yes! We welcome anyone who's voice is under-represented in the CX industry.

  • You do not have to live in the USA to attend.

    WiCX UnConference 2024 is our annual global gathering, so all nationalities are welcome.

  • As an organisation we aim to ensure equity by offering lower prices for women from developing countries through social pricing. You can check if you qualify here.

  • Absolutely! You can download our employer letter here.

We can’t wait to see you in Texas!

Media Partners

If you have any further questions, please email support@womenincx.community

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