Join our online and in-person events to learn best practices, discover practical solutions, and navigate CX challenges together.
From connecting with incredible women in our Inner Circle during member-only networking sessions, masterclasses, and case study webinars, to joining open, free-to-attend WiCX Talk Trends events that explore the latest CX trends, there’s something for every level and experience.
Expect everything from fireside chats with C-level leaders, coaching workshops for personal growth, and CX drop-in clinics for real-time problem solving, to roundtable-style discussions where honest conversations spark fresh ideas.
Wherever you are on your CX journey, you’ll find connection, inspiration, and opportunity at every WiCX event.
Masterclass | Women and Retirement - CX Innovation to Help Women Reach a Better Tomorrow with Lily McNally (Inner Circle Members Only)
Almost half of the UK is on track for pension poverty. And due to the systemic barriers women face throughout their lifetime, the picture for women is even tougher - with a £113k gender pension gap. When it comes to long term financial resilience, we know the barriers women face are different, but the industry has long designed financial experiences with a more traditional mindset.
Join Design Lead Lily McNally for an exclusive masterclass about how she transformed the Scottish Widows app to become a truly customer-centric proposition, resulting in a huge increase in engagement and meaningful action. And how she's designing experiences that specifically speak to the barriers women face when it comes to financial independence, resilience and freedom.
Ready to go beyond our open events? Join the Inner Circle
The Women in CX Inner Circle is the world’s first membership community for women in customer experience and technology.
Inside, you’ll unlock access to 250+ hours of expert-led webinars, member-only networking, and opportunities to raise your profile as a CX thought leader.
If our open events are your starting point, the Inner Circle is where your CX journey really takes off.