Join our online and in-person events to learn best practices, discover practical solutions, and navigate CX challenges together.
From connecting with incredible women in our Inner Circle during member-only networking sessions, masterclasses, and case study webinars, to joining open, free-to-attend WiCX Talk Trends events that explore the latest CX trends, there’s something for every level and experience.
Expect everything from fireside chats with C-level leaders, coaching workshops for personal growth, and CX drop-in clinics for real-time problem solving, to roundtable-style discussions where honest conversations spark fresh ideas.
Wherever you are on your CX journey, you’ll find connection, inspiration, and opportunity at every WiCX event.
Masterclass | Where the Customer Problem Was Actually Decided: Tracing Recurring Customer Problems Back to the Decisions That Keep Creating Them, with Elena Marcelle (Inner Circle Members Only)
Join us for a masterclass with Elena Marcelle, where you'll learn how to trace a recurring customer problem back to the decision that keeps creating it, even when you don't own that decision yourself.
Come with one customer problem in mind that keeps returning, no matter how many times it's fixed. Drawing on Elena’s latest book ‘CX as Strategy’, this masterclass will leave each woman having traced one problem of her own.
Ready to go beyond our open events? Join the Inner Circle
The Women in CX Inner Circle is the world’s first membership community for women in customer experience and technology.
Inside, you’ll unlock access to 250+ hours of expert-led webinars, member-only networking, and opportunities to raise your profile as a CX thought leader.
If our open events are your starting point, the Inner Circle is where your CX journey really takes off.