Join our online and in-person events to learn best practices, discover practical solutions, and navigate CX challenges together.
From connecting with incredible women in our Inner Circle during member-only networking sessions, masterclasses, and case study webinars, to joining open, free-to-attend WiCX Talk Trends events that explore the latest CX trends, there’s something for every level and experience.
Expect everything from fireside chats with C-level leaders, coaching workshops for personal growth, and CX drop-in clinics for real-time problem solving, to roundtable-style discussions where honest conversations spark fresh ideas.
Wherever you are on your CX journey, you’ll find connection, inspiration, and opportunity at every WiCX event.
From Exclusion to Inclusion: Revolutionising Customer and Employee Experience Through DEI
The state of diversity, equity, and inclusion (DEI) is becoming increasingly important to companies in all industries.
Many organisations are recognising that creating a diverse, equitable, and inclusive environment is critical to attracting and retaining both customers and employees.
Companies that prioritise DEI are better able to connect with their diverse customer base, understand their needs and preferences, and build deeper relationships that can lead to better business performance. But most organisations are still failing to deliver inclusive products, services, and experiences. So, why is that?
Join Clare Muscutt and a panel of experts from the Women in CX community as they share insights and solutions on how – within our organisations and as individuals – we can ensure that both our customers and employees feel valued and respected.
Ready to go beyond our open events? Join the Inner Circle
The Women in CX Inner Circle is the world’s first membership community for women in customer experience and technology.
Inside, you’ll unlock access to 250+ hours of expert-led webinars, member-only networking, and opportunities to raise your profile as a CX thought leader.
If our open events are your starting point, the Inner Circle is where your CX journey really takes off.