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Masterclass | Embracing Agility: Transforming Customer Experience Through Agile Principles with Freya Finnerty

Join us for a deep dive into agile methodologies and business agility 

While traditionally rooted in technology and software development, agile methodologies are now being adopted across various business domains, empowering teams to respond more effectively to market volatility and shifting demands...so why not CX?

With her masterclass ‘Embracing Agility: Transforming Customer Experience Through Agile Principles,’ Freya Finnerty delves into the transformative power of agile practices beyond their conventional boundaries, exploring how agile frameworks can be integrated into different business areas. You’ll gain practical insights into implementing agile principles to enhance collaboration, improve decision-making, and drive continuous improvement across your organisation.

Join us as we unravel the essence of business agility and provide you with the tools and strategies needed to foster a more responsive and adaptable business environment.

You will learn: 

  • The difference between agile and business agility

  • The benefits agile brings to agile organisations

  • Tips on how agile could support CX

 Who is this masterclass for?

This event is perfect for professionals who want to dive deeper into agile methodologies and business agility. You'll gain practical insights and strategies to implement agile practices effectively in your organisation. Whether you're a manager, team leader, or individual contributor, you'll acquire the skills and knowledge to create a flexible and adaptive work environment, setting your team up for success in today's ever-changing business world.

Available exclusively to Women in CX community members, click the button below to sign up and start your 7-day free trial.

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Western Community Connect 👩🏻‍🤝‍👩🏿

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July 11

Masterclass | Leveraging Customer Intelligence: Using Data to Drive Revenue and Success, with Valerie Peck