Awesome Women to Follow in CX 2025
Throughout March, Women’s History Month, we’re celebrating the incredible women shaping the future of Customer Experience and Technology—where women remain underrepresented, particularly in leadership roles.
This year, our focus is on empowerment. Not just in the sense of personal growth, but in the collective effort to break down systemic barriers, challenge bias, and create opportunities for women to lead, innovate, and thrive.
The reality is, progress isn’t guaranteed. Recently, we’ve seen diversity, equity and inclusion programs scaled back, corporate diversity roles eliminated, and political narratives shifting against inclusion. When companies retreat from diversity, equity and inclusion, it’s not just employees who feel the impact—it affects the way businesses serve their customers, design experiences, and build trust with diverse communities.
Yet, in the face of these challenges, women in customer experience and technology continue to drive change. They are leading innovation, advocating for inclusion, and proving—again and again—that diverse teams don’t just perform better, they create better experiences for everyone.
This Women’s History Month, we’re amplifying the women who are making an impact—those challenging outdated norms and pushing for representation.
This is not a ranked or numbered list. Every woman featured here has made an impact in her own way, and each deserves recognition. Our mission is to amplify voices, celebrate achievements, and continue building a more inclusive future—together.
So, without further ado, allow us to introduce this year’s XX Awesome Women to Follow in CX…
Leonora Gouveia | Senior Business Solutions Manager, SAS
📍United Kingdom
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With nearly two decades of experience in MarTech across diverse industries such as retail, finance, insurance, telecom, and more, Leonora brings a unique perspective to the table. She sees technology not just as a tool but as a powerful catalyst for fostering meaningful connections between brands and customers.
Throughout her career, Leonora has been instrumental in supporting organisations worldwide, automating and scaling processes to better understand customer needs and engage with them based on their preferences. Her meticulous attention to detail and passion for customer-centric decision-making define her approach.
Shameem Smillie | Head of Product Enablement: Applications, Vonage
📍United Kingdom
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Shameem Smillie is a seasoned Contact Center and CCaaS expert, who has honed her skills in Digital, Employee, and Customer Experience Transformation. Shameem’s diverse experience has led to numerous successful digital transformation projects, a testament to her ability to leverage technology to future-proof businesses and maximise investments. Her approach involves improving business and innovation and fostering a culture of empowerment and inclusivity. She prioritises people at the forefront of all interactions, humanising the interconnection between people, technology, business, and systems.
Chelsea Costelloe | Chief Excitement Officer, Exco TT
📍Trinidad and Tobago
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Chelsea Co-Founded Caribbean based customer experience agency, Exco, with a passion to propel the region and beyond into the wild world of CX. She is a fighter for the customer & specializes in Customer Journey Mapping, user experiences, and CX design. She has led projects across multiple industries and businesses, from small-town shops to large corporations. She has worked in insurance, telcoms, financial institutions, automotive, government, hospitality, and so much more.
Jodie Mountford | Enterprise Commercial Director, InMoment
📍United Kingdom
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Accomplished CX professional and Commercial Director for Enterprise Brands at InMoment, Jodie collaborates with leading brands across retail, utilities, travel, and hospitality. She specializes in understanding CX and business needs and designing tailored programs that drive measurable ROI.
With 10+ years in CX, 18+ years in global marketing, and 6+ years in commercial roles, she brings deep expertise in financial accountability and delivering impact. Jodie has successfully implemented CX initiatives that reduce costs, enhance efficiency, and boost retention, helping leaders adopt customer-centric strategies for profitability.
Diane Magers | Founder and CEO, Experience Catalysts
📍United States
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Diane Magers is an international speaker, passionate best-selling author, recognised thought leader, and advisor on Experience Management (XM). She is a founding member and former Customer Experience Professionals Association (CXPA) CEO. She is a CCXP and holds an MBA and an MS in psychology. She is also the founder and CEO of Experience Catalysts, an experience management advisory and coaching firm.
Lara Khouri | Co-Founder & Consultant-Coach, The CEO Maker
📍United Arab Emirates
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After a successful corporate career supporting the international business development efforts of blue-chip, UK-based multinationals, Laran founded There is No Spoon, a boutique CX, EX, and change leadership consultancy & training provider and co-developed The CEO Maker, the world's first empathy-based, business-focused leadership accelerator that uses a coach-consulting approach.
Lara is one of the female factor’s “New Era of Leadership” global leaders, a founding member of various global communities, a customer-centricity awards judge, a sought-after keynote speaker, and a contributor to CX & EX initiatives around the world.
Lina Yahya | Founder & Chief Experience Officer, 4Front
📍United Arab Emirates
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With over 25 years of experience, including over a decade dedicated to Customer and Employee experience, Lina is an Advocate & Passionate Contributor towards improving experiences everywhere. She has been a recognised leader in the field, and was honoured as one of the Middle East's most influential Women
and named in the Top 50 Under 50 by the Female Founders Initiative Global.
As a strategic growth driver, Lina has recently decided to exit the traditional 9 to 5 and venture out to champion the customer voice, developing impactful growth strategies, and advocating for operational excellence to ensure businesses’ success.
Leonora Gouveia | Senior Business Solutions Manager, SAS
📍United Kingdom
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With nearly two decades of experience in MarTech across diverse industries such as retail, finance, insurance, telecom, and more, Leonora brings a unique perspective to the table. She sees technology not just as a tool but as a powerful catalyst for fostering meaningful connections between brands and customers.
Throughout her career, Leonora has been instrumental in supporting organisations worldwide, automating and scaling processes to better understand customer needs and engage with them based on their preferences. Her meticulous attention to detail and passion for customer-centric decision-making define her approach.
Simone Wilson | Vice President, Customer Experience, Ipsos
📍Canada
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Simone Wilson is a distinguished expert in Customer Experience Measurement, Insights, and Advisory with a remarkable track record of fostering collaborative client partnerships. As a Certified Customer Experience Professional (CCXP) and holder of an MBA in Customer Experience, Simone excels in delivering strategic CX initiatives and driving revenue growth.
With extensive CX research and advisory expertise, Simone leads work aimed at helping organisations design and deliver better customer experiences.
Tanya Fowler | Head of Customer Experience, FCT
📍Canada
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As Canada’s 79th Certified Customer Experience Professional, Tanya's diverse background in legal, sales, marketing and ops positions her to amplify the customer voice, ensuring they remain at the heart of every business decision. Under her leadership, FCT achieved significant industry recognition, winning both North America’s Customer Centricity Awards in ‘Customer Centricity in B2B’ + “VOC Insights” in 2021 and achieved 2nd place in Customer Centricity World Series Awards in 2022. She was honoured as a “Woman of Influence” by a Canadian Mortgage Professional and recognised as the “Emerging Leader in CX" by CXPA in 2022.
Stephanie Linville | Principal CX Consultant, SKL Insights
📍United States
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Empathy fuels loyalty—I believe every interaction is a chance to make customers feel seen and valued. I have a passion for turning feedback into transformative solutions, bridging data and human connections. As an award-winning CX leader, I have been recognized for driving transformation and loyalty by listening deeply, acting strategically, and exceeding expectations. It’s not just about NPS or CSAT—it’s about aligning experiences with customer needs. I create connections that inspire loyalty across sectors like financial services, healthcare, SaaS, and consumer services. Ready to drive meaningful change? Let’s connect.
Natasha den Dekker | Lead UX Researcher, Santander UK
📍United Kingdom
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Natasha den Dekker is currently a Lead UX Researcher at Santander UK. Her role is focused on developing the ongoing UX Research strategy for multiple areas of the bank as well as supporting her team with Europe-wide research. Prior to this, she worked at LexisNexis, working across current products and the new development of products. She has also worked at varying agencies as a User Research consultant focussed on improving digital services for different government departments across the UK government and abroad. Natasha has also worked as an information professional in the NHS and a Librarian at Microsoft.
Susanna Baque | Senior Director Global CX, SCIEX
📍Spain
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Global leader of Customer Experience at SCIEX, a Danaher Company, for more than 11 years. I previously worked in the life sciences industry in different customer-facing functions, from manager roles within sales to technical support and market development. Leader of a diverse global team disrupting the status quo by driving a culture of customer-centricity through meaningful change management and continuous improvement. Committed to developing, motivating, and empowering teams to achieve results and exceed business and customers' expectations in a diverse and inclusive environment.
Clare White | Managing Director, ConnectedCX
📍United Kingdom
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Clare White CXAD (dip) is an expert in CRM, customer and employee experience strategy & leadership, with a +25-year career in customer loyalty, shopper activation & MarComs. She excels in crafting customer strategies, bolstering customer retention, and fostering cross-functional collaboration to realise a unified customer-focused approach for sustainable business growth.
Clare is passionate about empowering businesses to refine people experiences with her consultancy Connected CX, which offers customer-centric solutions to tackle business challenges. She is the author of “You’ve Got The Power. 6 Principles for Business Success".
Saari Gardner | Customer Experience Lead, BHS Corrugated
📍United States
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Saari is an accomplished experience management executive, consultant, and speaker with 20+ years of driving customer-centric strategies that fuel growth, improve retention, and transform organisational culture. A 4x builder of corporate CX functions, she has deep expertise in embedding customer experience as a core business discipline. As CX Lead at BHS Corrugated, she collaborates cross-functionally to deliver impact for customers and colleagues. A CCXP, Qualtrics XM Scientist, and Prosci Change Practitioner, Saari is a trusted advisor and passionate mentor dedicated to advancing the field of experience management.
Leonora Gouveia | Senior Business Solutions Manager, SAS
📍United Kingdom
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With nearly two decades of experience in MarTech across diverse industries such as retail, finance, insurance, telecom, and more, Leonora brings a unique perspective to the table. She sees technology not just as a tool but as a powerful catalyst for fostering meaningful connections between brands and customers.
Throughout her career, Leonora has been instrumental in supporting organisations worldwide, automating and scaling processes to better understand customer needs and engage with them based on their preferences. Her meticulous attention to detail and passion for customer-centric decision-making define her approach.
Valerie Peck | Partner, Elevate-X Consulting Group, LLC
📍United States
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Valerie leads Elevate-X Consulting, where she helps organizations integrate customer intelligence into every aspect of their business, from strategy to data activation. Her expertise in customer intelligence-driven experience management has been honed over a distinguished career marked by strategic leadership and a commitment to innovation. Valerie is an entrepreneur and developed the pioneering experience mapping tool SuiteCX and led several consultancies before selling SuiteCX two years ago. Now, back in consulting, her approach integrates data-driven and 1-to-1 management consulting principles with the ‘how-to’ of technology.
Elena Rozanova | Customer Experience Lead, Lloyd's Register
📍Latvia
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Elena is an accomplished professional in Customer Experience (CX) and marketing, with extensive expertise in developing and implementing CX strategies. She currently serves as the CX Lead for LR, the oldest international maritime classification society. Previously, she held positions at Rosbank (part of the Societe Generale Group) and Colliers International, where she significantly improved customer satisfaction and loyalty. Elena is also a founding member of Women in CX. She is a certified Customer Experience Professional (CCXP) and is committed to continuous learning, currently focusing on behaviour design and change.
Fiona Blades | President and Chief Experience Officer, MESH Experience
📍United Kingdom
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Following a career in pet food marketing and agencies, including Leo Burnett, Fiona launched MESH Experience to fill a gap in marketing effectiveness measurement.
By capturing the whole customer experience, (paid, owned and earned), MESH delivers new metrics, like Share of Experience. Award-winning case studies for Fidelity International, Boots and Diageo demonstrate how these turbo-charge decision-making.
Fiona is a Fellow of the Market Research Society, Past President of the Market Research Council in New York and a mentor for The Marketing Academy. An advocate for diversity, she founded diversityunlimited.org
Kathryn Simons-Porter | VP Sales, EMEA, Local Measure
📍United Kingdom
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Since becoming a certified CX specialist in 2015, Kathryn has gone on to better understand the role of Emotional Intelligence within the workplace, having gained her Post Grad in 'Applied CX and EQ' in 2021. In 2024 Kathryn co-authored 'The AI Mindset' , her own writing focusing on how AI tools can cultivate Emotional Intelligence in the workplace, and the business outcomes that correlate to EQ investment. This book became a No 1 Bestseller in five countries by the end of 2024.
Sandra Thompson | Founding Director, Ei Evolution
📍United Kingdom
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1st Goleman Emotional Intelligence (EQ) Coach, TEDx, Trainer (& entertainer, apparently), CX & EX consultant. Author of A Guide to Grow Your Own EQ. Master of Authentic Empathy, keynote speaker and foster mum to Billy the Dog 🐾🐾
Olga Potaptseva | CX Transformation Consultant, European Customer Consultancy
📍Georgia
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An award-winning CX leader with 20+ years of experience, Olga has worked with top brands like AstraZeneca, Mercendes Benz, Ministry of Sports KSA, Tawuniya, Manolo Blahnik and others to lead customer-centric transformations. She guides her clients through change complexities and facilitates acceptance without burnout and with enhanced financial performance. She is the creator of the Agile CX Toolkit, author of two bestselling books, and a founding member of Women in CX. A global thought leader, keynote speaker and Top 10 Global Consultants, Olga also created Cxpanda, the first digital CX library.
Joanna Carr | Customer Experience Consultant, Allegro
📍Norway
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Joanna Carr is a globally recognized CX consultant and influencer who assists businesses in understanding customer needs, developing customer experience (CX) capabilities, and promoting customer-centric growth. An author, keynote speaker, podcast host, and International CX Awards Judge, she also co-founded the Nordic B2B CX Conference. Ranked #17 in the 2025 CXM Stars by Customer Experience Magazine. Her mission is to make CX a core business ethos.
Nina Hoeberichts | CX Lead, Sherpany
📍Thailand
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Nina is a Customer Experience Specialist currently working as a CX Lead at a Swiss B2B SaaS company. She consults and gives advice on customer experience and UX research and helps companies to think in a more customer-centric way. She has more than 8 years of experience in CX and UX research and has helped several companies implement more customer-centric processes. She has extensive experience running UX and CX research projects. Most notably, with her current company where she won the Customer Centricity World Series Award in 2021 for the Best VoC program.
Marion Boberg | Offer Strategy Lead, Senior CX Consultant, Orange Business Belgium S.A.
📍Belgium
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As a CX Lead Consultant and Offer Strategy Lead at Orange Business, I specialize in CX orchestration, governance, and personalization. With expertise in customer journey operations and data-driven engagement, I help organizations align business and IT to deliver seamless experiences. Passionate about Customer Experience Management, I drive strategy, presales, and CX implementation. A thought leader, I share insights on CX strategy, journey operations, and governance through LinkedIn, events, and soon podcasts. Let’s connect!
Leonora Gouveia | Senior Business Solutions Manager, SAS
📍United Kingdom
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With nearly two decades of experience in MarTech across diverse industries such as retail, finance, insurance, telecom, and more, Leonora brings a unique perspective to the table. She sees technology not just as a tool but as a powerful catalyst for fostering meaningful connections between brands and customers.
Throughout her career, Leonora has been instrumental in supporting organisations worldwide, automating and scaling processes to better understand customer needs and engage with them based on their preferences. Her meticulous attention to detail and passion for customer-centric decision-making define her approach.
Helen Luty | Head of Customer Experience, Landmark Information Group
📍United Kingdom
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Helen has over 20 years’ in Customer Service Leadership across a variety of B2B and B2C businesses.
As Head of Customer Experience for Landmark Information Group, Helen covers service, support and success across a variety of teams, building and improving processes to ensure Landmark are easy to do business with, that focus on positive outcomes, that seek and learn from feedback and that look to the ever-evolving needs of customers. Helen’s passion for making a difference, cascades throughout the CX Teams and has resulted in high engagement scores and as we all know…engaged and happy teams mean engaged and happy customers.
Sacha Thompson | Chief Evolution Officer, The Customer Experience Company
📍Trinidad and Tobago
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Sacha is a CX leader driving customer-led growth. She has spent seven years at Exco shaping CX across the Caribbean, USA and Europe. A certified expert in CX Strategy, NPS, Culture and Journey Mapping, she and her team at Exco design and implement CX programs focused on CX Strategy, Culture, Voice of the Customer & Experience Design. Sacha was CEO of Digicel T&T and previously held marketing roles at Coca-Cola, McCann-Erickson and S.M. Jaleel. She is Chair of Digicel T&T and serves on the Guardian Life, JSF & TT Chamber boards.
Renee Fokken | Director of Customer Experience, Cisco Systems
📍United States
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Renee is a seasoned IT industry professional with over 25 years of experience, recognised for being a data-driven leader, strategic visionary and forging strong relationships. Known for adeptly connecting the dots between technology, people, process, and tools to drive impactful outcomes. Currently, she is a Director within Cisco’s U.S. Public Sector’s SLED market. She has extensive experience in leading people, customer success motions, account management, mentorship, service sales and renewals.
Leonora Gouveia | Senior Business Solutions Manager, SAS
📍United Kingdom
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With nearly two decades of experience in MarTech across diverse industries such as retail, finance, insurance, telecom, and more, Leonora brings a unique perspective to the table. She sees technology not just as a tool but as a powerful catalyst for fostering meaningful connections between brands and customers.
Throughout her career, Leonora has been instrumental in supporting organisations worldwide, automating and scaling processes to better understand customer needs and engage with them based on their preferences. Her meticulous attention to detail and passion for customer-centric decision-making define her approach.
Lauretta Campestre | AVP, Success Strategy, CallMiner
📍United States
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Lauretta has over 20 years of experience in CX and Contact Centers across diverse industries, she has dedicated her career to unlocking the potential of conversation intelligence as a catalyst for transformation. Lauretta combines her deep operational expertise with visionary thought leadership to inspire top brands to achieve their boldest business objectives. Passionate about driving meaningful change, Lauretta leads transformational efforts within Customer Success at CallMiner. Her mission is to empower customers to embrace innovation, realise measurable value, and celebrate their achievements.
Siobhain Goodall | Senior Client Executive, Ventrica
📍United Kingdom
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Siobhain is a dedicated CX and Contact Centre professional with experience in client relationship management and business development. Currently Senior Client Executive at Ventrica, she excels at articulating complex commercial solutions and building trusted partnerships. Siobhain has successfully managed high-profile accounts, delivering contract extensions and transformational technology solutions. A natural talent for understanding client needs, combined with commercial acumen and integrity, has established her as a trusted advisor. A sense of humour, CX knowledge and having fun along the way are key to her success!
Leonie Williams | Lead CX Consultant & Director, Customer Service Solutions
📍United Kingdom
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Leonie is a Top 25 CXM professional with a background in Waitrose, Hilton Hotels, and The Institute of Customer Service. With three years of co-running Customer Service Solutions, she helps businesses create customer-centric cultures through cost-effective, sustainable solutions. Leonie empowers organisations to see service through their customers' eyes and drive meaningful change through employee mindset. As a mentor and UK CXA judge, she is passionate about shaping the future of customer experience. Her mission: equip teams with the right mindset, tools, and strategies to deliver exceptional service that lasts.
Alex Robson | Director of Global Demand Generation & Marketing, CallMiner
📍United Kingdom
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Alex Robson is a marketing leader with 15+ years of experience in demand generation, communications, and customer experience. As Director of Global Demand Generation & Marketing at CallMiner, she leverages data-driven strategies to enhance engagement and growth. A champion of diversity, equity, and inclusion, Alex fosters opportunities for women by creating inclusive spaces where diverse voices are heard. Holding an LLB (Hons) in Law & Criminal Justice from De Montfort University, she blends analytical thinking with creativity. Outside work, she’s a keen photographer, musician, and devoted dog mum.
Lisa Elliott | Customer Experience Lead, BNP Paribas Real Estate
📍United Kingdom
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After 10 years of CX experience in the charity sector working across a variety of leading suicide and cancer charities, I now lead the CX and Social Value strategy at BNP Paribas Real Estate. Leveraging my expertise in consumer behaviour, VoC data analysis, and personalised communication strategies, I strive to optimise CX through automation and data-driven insights. I’m passionate about blending empathy with innovation, challenging traditional ways of working and creating meaningful connections for colleagues as well as customers.
Tamar Cohen | Founder & Chief Executive Officer, HaloEffect
📍United States
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Tamar has over 20 years of experience creating human-centric transformations, leaning into the intersection of customer and employee success. Her success is based on building relationships and bridging silos to align business goals and outcomes with employee productivity and engagement. By focusing on the behaviours and habits of teams and leaders, Tamar has designed Employee Value Propositions, employee and customer journeys and VoC/E listening programs to align new CX initiatives to EX programs leveraging research, data insights, workshops, training, and recognition programs.
Leonora Gouveia | Senior Business Solutions Manager, SAS
📍United Kingdom
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With nearly two decades of experience in MarTech across diverse industries such as retail, finance, insurance, telecom, and more, Leonora brings a unique perspective to the table. She sees technology not just as a tool but as a powerful catalyst for fostering meaningful connections between brands and customers.
Throughout her career, Leonora has been instrumental in supporting organisations worldwide, automating and scaling processes to better understand customer needs and engage with them based on their preferences. Her meticulous attention to detail and passion for customer-centric decision-making define her approach.
Leonora Gouveia | Senior Business Solutions Manager, SAS
📍United Kingdom
-
With nearly two decades of experience in MarTech across diverse industries such as retail, finance, insurance, telecom, and more, Leonora brings a unique perspective to the table. She sees technology not just as a tool but as a powerful catalyst for fostering meaningful connections between brands and customers.
Throughout her career, Leonora has been instrumental in supporting organisations worldwide, automating and scaling processes to better understand customer needs and engage with them based on their preferences. Her meticulous attention to detail and passion for customer-centric decision-making define her approach.
Leonora Gouveia | Senior Business Solutions Manager, SAS
📍United Kingdom
-
With nearly two decades of experience in MarTech across diverse industries such as retail, finance, insurance, telecom, and more, Leonora brings a unique perspective to the table. She sees technology not just as a tool but as a powerful catalyst for fostering meaningful connections between brands and customers.
Throughout her career, Leonora has been instrumental in supporting organisations worldwide, automating and scaling processes to better understand customer needs and engage with them based on their preferences. Her meticulous attention to detail and passion for customer-centric decision-making define her approach.
Leonora Gouveia | Senior Business Solutions Manager, SAS
📍United Kingdom
-
With nearly two decades of experience in MarTech across diverse industries such as retail, finance, insurance, telecom, and more, Leonora brings a unique perspective to the table. She sees technology not just as a tool but as a powerful catalyst for fostering meaningful connections between brands and customers.
Throughout her career, Leonora has been instrumental in supporting organisations worldwide, automating and scaling processes to better understand customer needs and engage with them based on their preferences. Her meticulous attention to detail and passion for customer-centric decision-making define her approach.
Leonora Gouveia | Senior Business Solutions Manager, SAS
📍United Kingdom
-
With nearly two decades of experience in MarTech across diverse industries such as retail, finance, insurance, telecom, and more, Leonora brings a unique perspective to the table. She sees technology not just as a tool but as a powerful catalyst for fostering meaningful connections between brands and customers.
Throughout her career, Leonora has been instrumental in supporting organisations worldwide, automating and scaling processes to better understand customer needs and engage with them based on their preferences. Her meticulous attention to detail and passion for customer-centric decision-making define her approach.
Leonora Gouveia | Senior Business Solutions Manager, SAS
📍United Kingdom
-
With nearly two decades of experience in MarTech across diverse industries such as retail, finance, insurance, telecom, and more, Leonora brings a unique perspective to the table. She sees technology not just as a tool but as a powerful catalyst for fostering meaningful connections between brands and customers.
Throughout her career, Leonora has been instrumental in supporting organisations worldwide, automating and scaling processes to better understand customer needs and engage with them based on their preferences. Her meticulous attention to detail and passion for customer-centric decision-making define her approach.
Leonora Gouveia | Senior Business Solutions Manager, SAS
📍United Kingdom
-
With nearly two decades of experience in MarTech across diverse industries such as retail, finance, insurance, telecom, and more, Leonora brings a unique perspective to the table. She sees technology not just as a tool but as a powerful catalyst for fostering meaningful connections between brands and customers.
Throughout her career, Leonora has been instrumental in supporting organisations worldwide, automating and scaling processes to better understand customer needs and engage with them based on their preferences. Her meticulous attention to detail and passion for customer-centric decision-making define her approach.
Leonora Gouveia | Senior Business Solutions Manager, SAS
📍United Kingdom
-
With nearly two decades of experience in MarTech across diverse industries such as retail, finance, insurance, telecom, and more, Leonora brings a unique perspective to the table. She sees technology not just as a tool but as a powerful catalyst for fostering meaningful connections between brands and customers.
Throughout her career, Leonora has been instrumental in supporting organisations worldwide, automating and scaling processes to better understand customer needs and engage with them based on their preferences. Her meticulous attention to detail and passion for customer-centric decision-making define her approach.
Leonora Gouveia | Senior Business Solutions Manager, SAS
📍United Kingdom
-
With nearly two decades of experience in MarTech across diverse industries such as retail, finance, insurance, telecom, and more, Leonora brings a unique perspective to the table. She sees technology not just as a tool but as a powerful catalyst for fostering meaningful connections between brands and customers.
Throughout her career, Leonora has been instrumental in supporting organisations worldwide, automating and scaling processes to better understand customer needs and engage with them based on their preferences. Her meticulous attention to detail and passion for customer-centric decision-making define her approach.
Leonora Gouveia | Senior Business Solutions Manager, SAS
📍United Kingdom
-
With nearly two decades of experience in MarTech across diverse industries such as retail, finance, insurance, telecom, and more, Leonora brings a unique perspective to the table. She sees technology not just as a tool but as a powerful catalyst for fostering meaningful connections between brands and customers.
Throughout her career, Leonora has been instrumental in supporting organisations worldwide, automating and scaling processes to better understand customer needs and engage with them based on their preferences. Her meticulous attention to detail and passion for customer-centric decision-making define her approach.
Leonora Gouveia | Senior Business Solutions Manager, SAS
📍United Kingdom
-
With nearly two decades of experience in MarTech across diverse industries such as retail, finance, insurance, telecom, and more, Leonora brings a unique perspective to the table. She sees technology not just as a tool but as a powerful catalyst for fostering meaningful connections between brands and customers.
Throughout her career, Leonora has been instrumental in supporting organisations worldwide, automating and scaling processes to better understand customer needs and engage with them based on their preferences. Her meticulous attention to detail and passion for customer-centric decision-making define her approach.
Leonora Gouveia | Senior Business Solutions Manager, SAS
📍United Kingdom
-
With nearly two decades of experience in MarTech across diverse industries such as retail, finance, insurance, telecom, and more, Leonora brings a unique perspective to the table. She sees technology not just as a tool but as a powerful catalyst for fostering meaningful connections between brands and customers.
Throughout her career, Leonora has been instrumental in supporting organisations worldwide, automating and scaling processes to better understand customer needs and engage with them based on their preferences. Her meticulous attention to detail and passion for customer-centric decision-making define her approach.
Leonora Gouveia | Senior Business Solutions Manager, SAS
📍United Kingdom
-
With nearly two decades of experience in MarTech across diverse industries such as retail, finance, insurance, telecom, and more, Leonora brings a unique perspective to the table. She sees technology not just as a tool but as a powerful catalyst for fostering meaningful connections between brands and customers.
Throughout her career, Leonora has been instrumental in supporting organisations worldwide, automating and scaling processes to better understand customer needs and engage with them based on their preferences. Her meticulous attention to detail and passion for customer-centric decision-making define her approach.
Leonora Gouveia | Senior Business Solutions Manager, SAS
📍United Kingdom
-
With nearly two decades of experience in MarTech across diverse industries such as retail, finance, insurance, telecom, and more, Leonora brings a unique perspective to the table. She sees technology not just as a tool but as a powerful catalyst for fostering meaningful connections between brands and customers.
Throughout her career, Leonora has been instrumental in supporting organisations worldwide, automating and scaling processes to better understand customer needs and engage with them based on their preferences. Her meticulous attention to detail and passion for customer-centric decision-making define her approach.
Leonora Gouveia | Senior Business Solutions Manager, SAS
📍United Kingdom
-
With nearly two decades of experience in MarTech across diverse industries such as retail, finance, insurance, telecom, and more, Leonora brings a unique perspective to the table. She sees technology not just as a tool but as a powerful catalyst for fostering meaningful connections between brands and customers.
Throughout her career, Leonora has been instrumental in supporting organisations worldwide, automating and scaling processes to better understand customer needs and engage with them based on their preferences. Her meticulous attention to detail and passion for customer-centric decision-making define her approach.
Leonora Gouveia | Senior Business Solutions Manager, SAS
📍United Kingdom
-
With nearly two decades of experience in MarTech across diverse industries such as retail, finance, insurance, telecom, and more, Leonora brings a unique perspective to the table. She sees technology not just as a tool but as a powerful catalyst for fostering meaningful connections between brands and customers.
Throughout her career, Leonora has been instrumental in supporting organisations worldwide, automating and scaling processes to better understand customer needs and engage with them based on their preferences. Her meticulous attention to detail and passion for customer-centric decision-making define her approach.
Leonora Gouveia | Senior Business Solutions Manager, SAS
📍United Kingdom
-
With nearly two decades of experience in MarTech across diverse industries such as retail, finance, insurance, telecom, and more, Leonora brings a unique perspective to the table. She sees technology not just as a tool but as a powerful catalyst for fostering meaningful connections between brands and customers.
Throughout her career, Leonora has been instrumental in supporting organisations worldwide, automating and scaling processes to better understand customer needs and engage with them based on their preferences. Her meticulous attention to detail and passion for customer-centric decision-making define her approach.
Leonora Gouveia | Senior Business Solutions Manager, SAS
📍United Kingdom
-
With nearly two decades of experience in MarTech across diverse industries such as retail, finance, insurance, telecom, and more, Leonora brings a unique perspective to the table. She sees technology not just as a tool but as a powerful catalyst for fostering meaningful connections between brands and customers.
Throughout her career, Leonora has been instrumental in supporting organisations worldwide, automating and scaling processes to better understand customer needs and engage with them based on their preferences. Her meticulous attention to detail and passion for customer-centric decision-making define her approach.
Leonora Gouveia | Senior Business Solutions Manager, SAS
📍United Kingdom
-
With nearly two decades of experience in MarTech across diverse industries such as retail, finance, insurance, telecom, and more, Leonora brings a unique perspective to the table. She sees technology not just as a tool but as a powerful catalyst for fostering meaningful connections between brands and customers.
Throughout her career, Leonora has been instrumental in supporting organisations worldwide, automating and scaling processes to better understand customer needs and engage with them based on their preferences. Her meticulous attention to detail and passion for customer-centric decision-making define her approach.
Leonora Gouveia | Senior Business Solutions Manager, SAS
📍United Kingdom
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With nearly two decades of experience in MarTech across diverse industries such as retail, finance, insurance, telecom, and more, Leonora brings a unique perspective to the table. She sees technology not just as a tool but as a powerful catalyst for fostering meaningful connections between brands and customers.
Throughout her career, Leonora has been instrumental in supporting organisations worldwide, automating and scaling processes to better understand customer needs and engage with them based on their preferences. Her meticulous attention to detail and passion for customer-centric decision-making define her approach.
Leonora Gouveia | Senior Business Solutions Manager, SAS
📍United Kingdom
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With nearly two decades of experience in MarTech across diverse industries such as retail, finance, insurance, telecom, and more, Leonora brings a unique perspective to the table. She sees technology not just as a tool but as a powerful catalyst for fostering meaningful connections between brands and customers.
Throughout her career, Leonora has been instrumental in supporting organisations worldwide, automating and scaling processes to better understand customer needs and engage with them based on their preferences. Her meticulous attention to detail and passion for customer-centric decision-making define her approach.
Leonora Gouveia | Senior Business Solutions Manager, SAS
📍United Kingdom
-
With nearly two decades of experience in MarTech across diverse industries such as retail, finance, insurance, telecom, and more, Leonora brings a unique perspective to the table. She sees technology not just as a tool but as a powerful catalyst for fostering meaningful connections between brands and customers.
Throughout her career, Leonora has been instrumental in supporting organisations worldwide, automating and scaling processes to better understand customer needs and engage with them based on their preferences. Her meticulous attention to detail and passion for customer-centric decision-making define her approach.
Leonora Gouveia | Senior Business Solutions Manager, SAS
📍United Kingdom
-
With nearly two decades of experience in MarTech across diverse industries such as retail, finance, insurance, telecom, and more, Leonora brings a unique perspective to the table. She sees technology not just as a tool but as a powerful catalyst for fostering meaningful connections between brands and customers.
Throughout her career, Leonora has been instrumental in supporting organisations worldwide, automating and scaling processes to better understand customer needs and engage with them based on their preferences. Her meticulous attention to detail and passion for customer-centric decision-making define her approach.
Leonora Gouveia | Senior Business Solutions Manager, SAS
📍United Kingdom
-
With nearly two decades of experience in MarTech across diverse industries such as retail, finance, insurance, telecom, and more, Leonora brings a unique perspective to the table. She sees technology not just as a tool but as a powerful catalyst for fostering meaningful connections between brands and customers.
Throughout her career, Leonora has been instrumental in supporting organisations worldwide, automating and scaling processes to better understand customer needs and engage with them based on their preferences. Her meticulous attention to detail and passion for customer-centric decision-making define her approach.
Leonora Gouveia | Senior Business Solutions Manager, SAS
📍United Kingdom
-
With nearly two decades of experience in MarTech across diverse industries such as retail, finance, insurance, telecom, and more, Leonora brings a unique perspective to the table. She sees technology not just as a tool but as a powerful catalyst for fostering meaningful connections between brands and customers.
Throughout her career, Leonora has been instrumental in supporting organisations worldwide, automating and scaling processes to better understand customer needs and engage with them based on their preferences. Her meticulous attention to detail and passion for customer-centric decision-making define her approach.
Leonora Gouveia | Senior Business Solutions Manager, SAS
📍United Kingdom
-
With nearly two decades of experience in MarTech across diverse industries such as retail, finance, insurance, telecom, and more, Leonora brings a unique perspective to the table. She sees technology not just as a tool but as a powerful catalyst for fostering meaningful connections between brands and customers.
Throughout her career, Leonora has been instrumental in supporting organisations worldwide, automating and scaling processes to better understand customer needs and engage with them based on their preferences. Her meticulous attention to detail and passion for customer-centric decision-making define her approach.
Leonora Gouveia | Senior Business Solutions Manager, SAS
📍United Kingdom
-
With nearly two decades of experience in MarTech across diverse industries such as retail, finance, insurance, telecom, and more, Leonora brings a unique perspective to the table. She sees technology not just as a tool but as a powerful catalyst for fostering meaningful connections between brands and customers.
Throughout her career, Leonora has been instrumental in supporting organisations worldwide, automating and scaling processes to better understand customer needs and engage with them based on their preferences. Her meticulous attention to detail and passion for customer-centric decision-making define her approach.
Leonora Gouveia | Senior Business Solutions Manager, SAS
📍United Kingdom
-
With nearly two decades of experience in MarTech across diverse industries such as retail, finance, insurance, telecom, and more, Leonora brings a unique perspective to the table. She sees technology not just as a tool but as a powerful catalyst for fostering meaningful connections between brands and customers.
Throughout her career, Leonora has been instrumental in supporting organisations worldwide, automating and scaling processes to better understand customer needs and engage with them based on their preferences. Her meticulous attention to detail and passion for customer-centric decision-making define her approach.
Leonora Gouveia | Senior Business Solutions Manager, SAS
📍United Kingdom
-
With nearly two decades of experience in MarTech across diverse industries such as retail, finance, insurance, telecom, and more, Leonora brings a unique perspective to the table. She sees technology not just as a tool but as a powerful catalyst for fostering meaningful connections between brands and customers.
Throughout her career, Leonora has been instrumental in supporting organisations worldwide, automating and scaling processes to better understand customer needs and engage with them based on their preferences. Her meticulous attention to detail and passion for customer-centric decision-making define her approach.
Leonora Gouveia | Senior Business Solutions Manager, SAS
📍United Kingdom
-
With nearly two decades of experience in MarTech across diverse industries such as retail, finance, insurance, telecom, and more, Leonora brings a unique perspective to the table. She sees technology not just as a tool but as a powerful catalyst for fostering meaningful connections between brands and customers.
Throughout her career, Leonora has been instrumental in supporting organisations worldwide, automating and scaling processes to better understand customer needs and engage with them based on their preferences. Her meticulous attention to detail and passion for customer-centric decision-making define her approach.
Leonora Gouveia | Senior Business Solutions Manager, SAS
📍United Kingdom
-
With nearly two decades of experience in MarTech across diverse industries such as retail, finance, insurance, telecom, and more, Leonora brings a unique perspective to the table. She sees technology not just as a tool but as a powerful catalyst for fostering meaningful connections between brands and customers.
Throughout her career, Leonora has been instrumental in supporting organisations worldwide, automating and scaling processes to better understand customer needs and engage with them based on their preferences. Her meticulous attention to detail and passion for customer-centric decision-making define her approach.
Leonora Gouveia | Senior Business Solutions Manager, SAS
📍United Kingdom
-
With nearly two decades of experience in MarTech across diverse industries such as retail, finance, insurance, telecom, and more, Leonora brings a unique perspective to the table. She sees technology not just as a tool but as a powerful catalyst for fostering meaningful connections between brands and customers.
Throughout her career, Leonora has been instrumental in supporting organisations worldwide, automating and scaling processes to better understand customer needs and engage with them based on their preferences. Her meticulous attention to detail and passion for customer-centric decision-making define her approach.