Stay up to date with the latest customer experience thought leadership from our members
Balancing Motherhood and Career: Real Stories from Women in CX
Balancing motherhood and a career is a complex challenge faced by many women. This article explores the struggles and successes of women in the CX industry through personal stories from our community.
The stories highlight systemic obstacles and societal pressures women face daily and show the need for workplace flexibility and supportive environments to help mothers achieve their goals.
‘How to Improve CX Using Data and Tech’, by Clare Muscutt
Boost your customer experience with data and tech!
In Clare Muscutt's latest article, you'll find tips on choosing the right data and tech investments to transform your customer experience. Learn how to use data to support your CX vision and avoid common tech pitfalls.
‘What Do NPS Scores Really Mean?’ By Clare Muscutt
What does your NPS score really tell you? In her latest article, Clare Muscutt dives deep into the complexities of Net Promoter Score, uncovering surprising insights and challenging common beliefs.
Conversations with the C-Suite, with Oke Eleazu
In this first instalment of ‘Conversations with the C-Suite’, our brand new event series working to bridge the gap between customer experience professionals and C-level executives, we spoke with seasoned leader, Oke Eleazu. With an extensive background in customer experience and leadership positions across various industries, Oke is distinctly qualified to offer key insights into the mindset of the C-suite. In this article, we give you the top takeaways from the session.
Event Summary: Leading Audaciously in the Age of AI
What happens when 50 women gather to discuss audacious leadership in the age of AI? At Women in CX, we believe it's time to cut through the AI hype and focus on what truly matters.
That’s why we partnered with Foundever to host a first-of-its-kind event in Stockholm, bringing together female leaders from top Nordic brands. For all the hot-takes and best-practice tips, read our full event highlights.
Become a member
And unlock more exclusive resources… PLUS! Opportunities to raise your profile as a women in CX & technology.