Stay up to date with the latest customer experience thought leadership from our members
Conversations with the C-Suite, with Oke Eleazu
In this first instalment of ‘Conversations with the C-Suite’, our brand new event series working to bridge the gap between customer experience professionals and C-level executives, we spoke with seasoned leader, Oke Eleazu. With an extensive background in customer experience and leadership positions across various industries, Oke is distinctly qualified to offer key insights into the mindset of the C-suite. In this article, we give you the top takeaways from the session.
Event Summary: Leading Audaciously in the Age of AI
What happens when 50 women gather to discuss audacious leadership in the age of AI? At Women in CX, we believe it's time to cut through the AI hype and focus on what truly matters.
That’s why we partnered with Foundever to host a first-of-its-kind event in Stockholm, bringing together female leaders from top Nordic brands. For all the hot-takes and best-practice tips, read our full event highlights.
‘Breaking Through Barriers: Turning Imposter Syndrome into Your Success Catalyst’, with Natalia Cerezo Martin
Forget everything you think you know about imposter syndrome. In her recent workshop, ‘Breaking through Barriers: Turning Imposter Syndrome into Your Success Catalyst’, Leadership Coach Natalia Cerezo Martin sought to flip the script on this widespread and much-misunderstood phenomenon. In this article, we go through some of the key takeaways.
‘The Experience Operating SystemTM - The Employee View’ by Tamar Cohen
In her response to ‘Experience Rules!’ by Diane Magers and Michael Hinshaw, Women in CX member Tamar Cohen explores how businesses can redefine their narrative, emphasising the link between employee engagement and business success.
‘Shattering the Glass Ceiling and Climbing the Broken Rung: Empowering Women Through Sponsorship’, by Alejandra Arguelles
What remains the biggest obstacle for women in their career advancement? In this article, Alejandra Arguelles, Director - CX Global Platforms Lead at Pfizer, delves into the persistent gender disparities plaguing corporate environments.
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