Join our online and in-person events to learn best practices, discover practical solutions, and navigate CX challenges together.
From connecting with incredible women in our Inner Circle during member-only networking sessions, masterclasses, and case study webinars, to joining open, free-to-attend WiCX Talk Trends events that explore the latest CX trends, there’s something for every level and experience.
Expect everything from fireside chats with C-level leaders, coaching workshops for personal growth, and CX drop-in clinics for real-time problem solving, to roundtable-style discussions where honest conversations spark fresh ideas.
Wherever you are on your CX journey, you’ll find connection, inspiration, and opportunity at every WiCX event.
Inspiring Speaker | The Human Experience: Whatever Happened to Emotion and Empathy?
Join the Women in CX Community and John Sills as he explores why organisations are full of humans who aren’t allowed to act in a human way, why customer loyalty is a myth, wow we escape from the epidemic of feedback surveys, the pain of being on hold (unless you're with Octopus Energy), and why Swiss trains are so much better than UK ones.
Ready to go beyond our open events? Join the Inner Circle
The Women in CX Inner Circle is the world’s first membership community for women in customer experience and technology.
Inside, you’ll unlock access to 250+ hours of expert-led webinars, member-only networking, and opportunities to raise your profile as a CX thought leader.
If our open events are your starting point, the Inner Circle is where your CX journey really takes off.