Events

Join our online and in-person events to learn best practices, discover practical solutions, and navigate CX challenges together.

From connecting with incredible women in our Inner Circle during member-only networking sessions, masterclasses, and case study webinars, to joining open, free-to-attend WiCX Talk Trends events that explore the latest CX trends, there’s something for every level and experience.

Expect everything from fireside chats with C-level leaders, coaching workshops for personal growth, and CX drop-in clinics for real-time problem solving, to roundtable-style discussions where honest conversations spark fresh ideas.

Wherever you are on your CX journey, you’ll find connection, inspiration, and opportunity at every WiCX event.

Filtering by: “Emmeliek Harren-Preijde”
Live Podcast | CX x Product: Breaking Silos and Designing Experiences That Actually Work with Emmeliek Harren-Preijde, Head of CX & Product at Eurail (Inner Circle Members Only)
Jun
4

Live Podcast | CX x Product: Breaking Silos and Designing Experiences That Actually Work with Emmeliek Harren-Preijde, Head of CX & Product at Eurail (Inner Circle Members Only)

We have been talking about “end-to-end customer experience” for years, yet many experiences still break between design and delivery. In this live episode, Clare sits down with Emmeliek Harren-Preijde, Head of CX and Product at Eurail, to explore what it really takes to bring these worlds together.

Drawing on her experience leading both disciplines, Emmeliek shares how she has moved beyond siloed thinking to create shared ownership of the customer journey. The conversation goes beyond theory, highlighting the operational, cultural, and leadership shifts required to close the gap between CX ambition and product delivery.

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Ready to go beyond our open events? Join the Inner Circle

The Women in CX Inner Circle is the world’s first membership community for women in customer experience and technology.

Inside, you’ll unlock access to 250+ hours of expert-led webinars, member-only networking, and opportunities to raise your profile as a CX thought leader.

If our open events are your starting point, the Inner Circle is where your CX journey really takes off.

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