Events

Join our online and in-person events to learn best practices, discover practical solutions, and navigate CX challenges together.

From connecting with incredible women in our Inner Circle during member-only networking sessions, masterclasses, and case study webinars, to joining open, free-to-attend WiCX Talk Trends events that explore the latest CX trends, there’s something for every level and experience.

Expect everything from fireside chats with C-level leaders, coaching workshops for personal growth, and CX drop-in clinics for real-time problem solving, to roundtable-style discussions where honest conversations spark fresh ideas.

Wherever you are on your CX journey, you’ll find connection, inspiration, and opportunity at every WiCX event.

Filtering by: “Charlotte Purvis”
Masterclass | Listen Up! — Next-Level Listening Skills for CX Leaders, with Charlotte Purvis and Marta Duchai (Inner Circle Members Only)
Dec
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Masterclass | Listen Up! — Next-Level Listening Skills for CX Leaders, with Charlotte Purvis and Marta Duchai (Inner Circle Members Only)

Join us for a masterclass with Charlotte Purvis and Marta Duchai, where you’ll learn how to turn what customers and teams tell you into meaningful change.

This masterclass tackles the gap between collecting feedback, understanding it, and actually acting on it. It’s designed for CX leaders, customer service managers, and anyone responsible for team development, with practical examples, open discussion, and plenty of time for your questions.

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Ready to go beyond our open events? Join the Inner Circle

The Women in CX Inner Circle is the world’s first membership community for women in customer experience and technology.

Inside, you’ll unlock access to 250+ hours of expert-led webinars, member-only networking, and opportunities to raise your profile as a CX thought leader.

If our open events are your starting point, the Inner Circle is where your CX journey really takes off.

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Courageous Authentic Collaborative Inclusive