Join us for a premium masterclass with Stine Ringvig Marsal on unlocking your business potential with inclusive, accessible customer experiences.

In this masterclass, Stine will uncover the hidden barriers that prevent diverse customers from fully engaging with experiences. We will delve into the specific revenue you are losing without even realising it because these customers are potentially opting out of your products and services. 

Using thought-provoking examples from her career and research, Stine will illustrate how a lack of understanding of customer diversity leads to lost revenue, negatively affects employee interactions, and creates operational inefficiencies.

Stine will demonstrate how small, inclusive changes can significantly impact customer satisfaction, increased purchases, and loyalty. She will explain why you should tailor the customer experience to those facing the most barriers, setting the highest standard for creating seamless experiences for everyone.

Let’s make inclusivity our competitive advantage!

You will learn:

• The key strategies for crafting an inclusive customer experience.

• Ways to improve employee satisfaction, minimise conflicts, and boost profitability.

• How embracing accessibility, inclusion, and diversity can transform your business.

Available exclusively to Women in CX community members, click the button below to sign up and start your 7-day free trial.