Tune in as we share real-talk conversations between women working in CX and those influencing the CX agenda from the periphery too.

Clare Muscutt talks with Crystal D’Cunha about employee experience design and being a mompreneur.

Clare Muscutt talks with Crystal D’Cunha about employee experience design and being a mompreneur.

“If we want to be a successful organisation in the future, we've got to stop talking about diversity, equity, and inclusion and really start practising it. What are the tactical things that we're going to do every single day that align our culture to be able to practise those things?”

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Clare Muscutt talks with Melissa Moore about frontline customer service and dealing with bullying in the workplace.

Clare Muscutt talks with Melissa Moore about frontline customer service and dealing with bullying in the workplace.

“I do just want to shake businesses sometimes and say, “do you realise what's happening?”. If you want that long-term success, talk internally to your own people before you talk to the customer. You've got the solutions.”

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