Tune in as we share real-talk conversations between women working in CX and those influencing the CX agenda from the periphery too.
Clare Muscutt talks with Serena Riley about challenging gender bias for the future generation of women leaders.
“I was always waiting for other people to tell me when I was ready to move up but when I realised that I could take the reins and be the person I wanted to be, everything changed for me.”
Clare Muscutt talks with Maya Khalifa about GCC CX & challenging gender-equality in the Middle East.
“You still have the man who thinks that he is allowed to ask his wife not to work, and the wife will accept that because her husband is asking for this. We have to change the mindset that women – we have really, really in the region, the women are ambitious; they are educated; they want to prove themselves. So, we have to change this and empower the women, look at the women in the other countries, and tell them, ‘You can do. You can perform. You can succeed on your own. You don’t need the man, the male guardianship with you.”