Events

Join our online and in-person events to learn best practices, discover practical solutions, and navigate CX challenges together.

From connecting with incredible women in our Inner Circle during member-only networking sessions, masterclasses, and case study webinars, to joining open, free-to-attend WiCX Talk Trends events that explore the latest CX trends, there’s something for every level and experience.

Expect everything from fireside chats with C-level leaders, coaching workshops for personal growth, and CX drop-in clinics for real-time problem solving, to roundtable-style discussions where honest conversations spark fresh ideas.

Wherever you are on your CX journey, you’ll find connection, inspiration, and opportunity at every WiCX event.

Filtering by: “Lorena Lovric”
Live Podcast | Experience Orchestration: Turning AI, Data and Customer Insight into Responsible Action, with Lorena Lovric (Inner Circle Members Only)
Jul
23

Live Podcast | Experience Orchestration: Turning AI, Data and Customer Insight into Responsible Action, with Lorena Lovric (Inner Circle Members Only)

We've spent years talking about customer journeys, customer insight and customer-centricity. Yet many organisations still struggle to turn what they know about customers into meaningful action. 

In this live episode, Clare Muscutt sits down with Lorena Lovric, Director of Customer Experience at Aterian, to explore what responsible customer experience transformation looks like in practice. Join Clare and Lorena as they explore how organisations can use AI, data, customer insight and employee experience to deliver better outcomes for customers, employees and the business.

View Event →

Ready to go beyond our open events? Join the Inner Circle

The Women in CX Inner Circle is the world’s first membership community for women in customer experience and technology.

Inside, you’ll unlock access to 250+ hours of expert-led webinars, member-only networking, and opportunities to raise your profile as a CX thought leader.

If our open events are your starting point, the Inner Circle is where your CX journey really takes off.

Courageous

Authentic

Collaborative

Inclusive

Courageous Authentic Collaborative Inclusive