Tune in as we share real-talk conversations between women working in CX and those influencing the CX agenda from the periphery too.
Clare Muscutt talks with Elena Rozanova about escaping Kharkiv and the realities experienced by Ukrainian female refugees.
“I was thinking ‘I'm in one of the movies about an alien invasion’. I was watching those movies before and, like an empathetic person, I was trying to put myself in their shoes and then I was that person.”