Tune in as we share real-talk conversations between women working in CX and those influencing the CX agenda from the periphery too.
‘Does the customer experience community really need Women in CX?’, with Ian Golding
Joined by Global CX Specialist, Ian Golding, in episode #703, he and Clare discuss the need for support and collaboration in an industry that often leaves us feeling isolated, foreground the importance of recognising our own privilege, and address the scepticism surrounding the need for women’s communities in 2024.