Events

Join our online and in-person events to learn best practices, discover practical solutions, and navigate CX challenges together.

From connecting with incredible women in our Inner Circle during member-only networking sessions, masterclasses, and case study webinars, to joining open, free-to-attend WiCX Talk Trends events that explore the latest CX trends, there’s something for every level and experience.

Expect everything from fireside chats with C-level leaders, coaching workshops for personal growth, and CX drop-in clinics for real-time problem solving, to roundtable-style discussions where honest conversations spark fresh ideas.

Wherever you are on your CX journey, you’ll find connection, inspiration, and opportunity at every WiCX event.

Filtering by: “Zack Hamilton”
Masterclass | Experience Performance: CX That Actually Delivers Business Impact, with Zack Hamilton (Inner Circle Members Only)
May
27

Masterclass | Experience Performance: CX That Actually Delivers Business Impact, with Zack Hamilton (Inner Circle Members Only)

Join us for an exclusive masterclass with Zack Hamilton, exploring how organisations can move beyond measuring customer experience and start improving organisational performance through experience.

This session will challenge traditional approaches to CX measurement and explore why organisations still struggle to bridge the gap between insight and execution, despite increasing investment in data, technology and listening programmes. Attendees will learn how high-performing organisations embed CX into decision-making and create stronger alignment across the business.

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Ready to go beyond our open events? Join the Inner Circle

The Women in CX Inner Circle is the world’s first membership community for women in customer experience and technology.

Inside, you’ll unlock access to 250+ hours of expert-led webinars, member-only networking, and opportunities to raise your profile as a CX thought leader.

If our open events are your starting point, the Inner Circle is where your CX journey really takes off.

Courageous

Authentic

Collaborative

Inclusive

Courageous Authentic Collaborative Inclusive