Join us for another exclusive masterclass with Cindy Okoronkwo on using the PIE framework to strategically raise your profile, gain influence, and ensure your work is visible – without overworking or compromising authenticity.
Women in customer experience often:
Excel at delivering results, yet feel invisible or overlooked
Struggle to gain sponsorship or advocate for themselves effectively
Want to translate their impact into opportunities without burnout
This session builds on the masterclass Cindy led in the community last year and focuses on the PIE framework: Performance, Image, Exposure, to help participants understand how to strategically raise their profile, gain influence, and ensure their work is visible without overworking or compromising authenticity.
You will:
Understand practical ways to increase visibility and influence
Know how to position their image strategically
Identify actionable steps to expand exposure and sponsorship opportunities
This masterclass will equip participants with practical, actionable strategies to focus on Image & Exposure (I & E), the levers that often determine progression and recognition, and provide space for reflection, discussion, and real-life application.
Available exclusively to Women in CX Inner Circle members.
Already a member? RSVP here.
Not yet a member? Learn more here.

