Join us for our next Live Podcast on using journey maps to drive meaningful action with Clare Muscutt, Susanna Baque and Weronika Rosiak-Jedz!

In this live episode, inspired by Susanna’s post in the community, we're joined by two leading experts in customer experience who are here to unpack the real value of customer journey mapping—beyond the post-it notes and pretty visuals. 

Together, we’ll explore how to create journey maps that are more than just documentation tools; they become catalysts for alignment, prioritisation, and confident decision-making. Expect real-world examples, hard-earned lessons, and practical advice on using journey maps to drive meaningful action across organisations. 

Whether you’re a CX leader, product manager, or business strategist, this is a must-listen conversation on turning insight into impact.

Available exclusively to Women in CX community members.

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