Tune in as we share real-talk conversations between women working in CX and those influencing the CX agenda from the periphery too.
Clare Muscutt talks with Olga Potaptseva about Agile Customer Experience and violence against women.
“if something doesn’t feel right – despite however many times the other person tells you it’s your fault or it’s okay for them to treat you like that – if you have that feeling that it’s not right, the first thing to do is to somehow, somehow reach out and tell somebody, and get the help that you need to be able to move on”