Stay up to date with the latest customer experience thought leadership from our members

The Business of Living

The Business of Living

“As I talked with Clare for the WICX series, we realised that many of us don’t really tell our stories. By sharing our stories, we are investigating who we are, testing and gathering reactions to what we share. We explore our stories for the learnings that we can apply.

This sharing and introspection is a huge source of learning about ourselves.

In conversation with Clare I shared with her that I began my career as a clinical psychologist.”

Read More
The Four Agreements

The Four Agreements

“Many self-help books drive positive changes and personal growth. My all-time favorite is The Four Agreements by Don Miguel Ruiz. While listening to the chapters of the audiobook, I had an epiphany as to why the book affects me more than any other. It reinforces how I live my life personally and correlates to my profession in the customer experience (CX) field. From Ruiz’s four fundamental principles, I’ve drawn lessons on leadership, humanizing business and creating …..”

Read More
Challenging Gender Stereotypes of Women in the Middle East.
Clare Muscutt Clare Muscutt

Challenging Gender Stereotypes of Women in the Middle East.

“As I and so many other working women in the Middle East climb the corporate ladder, we are fortunate that career opportunities are not limited anymore which was the case previously. People in the west have impressions on working women in the Middle East and GCC that, I feel as a businesswoman from this region, we need to break down.

Women In The Middle East Are Ambitious.”

Read More
10 Tips for Getting Hired!
Clare Muscutt Clare Muscutt

10 Tips for Getting Hired!

Do you need some help with your job search? Jo gives her top 10 tips to get you started.

I hope that the tips I detail here will be of some help to Candidates looking for roles or thinking about their next move.

Read More
The Advantage of Being Yourself!
HR, Employee Experience, Customer Service Clare Muscutt HR, Employee Experience, Customer Service Clare Muscutt

The Advantage of Being Yourself!

“As slow as the days of the past two months have felt, they’ve flown right by just as fast! Call it an oxymoron but I believe you get the point.

Tody we’re addressing the topic ‘balancing professionalism and personality’. As you may already know two of our core values here at Client Service Coach are Embracing Diversity & Individuality and what they simply mean is that we encourage the unique characteristics that every individual owns, and we value their varied approaches in doing things. We believe that having the same goal doesn’t mandate our journeys to be identical and this is what makes…….”

Read More

Join the movement

And unlock more exclusive resources… PLUS! Opportunities to raise your profile as a women in CX & technology.