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The Human Experience: Busting the Myths That Exist in CX Lore, with John Sills
Women in CX Global Gathering, The Human Experience, Customer Loyalty, Customer Feedback, Women in CX Conference Guest User Women in CX Global Gathering, The Human Experience, Customer Loyalty, Customer Feedback, Women in CX Conference Guest User

The Human Experience: Busting the Myths That Exist in CX Lore, with John Sills

John Sills joined the Women in CX Conference as the first external speaker of the day, taking to the stage after an introductory speech by our founder Clare Muscutt. Author of The Human Experience, and a curator of hilarious CX fails on social media — John busted some of the great misconceptions in current-day customer experience. 

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