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Cybersecurity and Customer Experience
Cybersecurity, Customer Experience, Community Clare Muscutt Cybersecurity, Customer Experience, Community Clare Muscutt

Cybersecurity and Customer Experience

You’re logging into the computer to start your workday when you see an email subject line that makes your heart drop: “Customer data breach at [your organisation]: Our response.” While the email has a lot of information about new security protocols and technologies, you’re thinking about the implications to the results of the upcoming customer survey you are planning.

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Finding your CX Community
CX Entrepreneur, CX Small Business, CX Community Clare Muscutt CX Entrepreneur, CX Small Business, CX Community Clare Muscutt

Finding your CX Community

he story of how 2 CXers from across the Atlantic found each other, and their CX tribes while sharing their passion for Customer Experience with the world.

Both Hannah Foley, CCXP and Janelle Mansfield, MBA are authors of the bestselling series “Customer Experience”, each of them having contributed content on their favourite aspects of CX.

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