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10 Tips from a CEO: How to be a ‘Successful’ Woman in Business
CX Careers, Female Leadership, Authenticity Clare Muscutt CX Careers, Female Leadership, Authenticity Clare Muscutt

10 Tips from a CEO: How to be a ‘Successful’ Woman in Business

I was thrilled to be asked to appear on the ‘Inspiring Women in CX Podcast’ and wanted to use the opportunity to write this blog to help share some further thoughts and advice for ambitious women at different stages of their career.

When starting out, do something that sparks your interest and passion

I always enjoyed studying both numbers and people. For my A levels, I did Maths and Chemistry (which covered my love of numbers) and German (which…

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Lessons from 'The Bob Job'
Customer Experience, Commercial, Data Clare Muscutt Customer Experience, Commercial, Data Clare Muscutt

Lessons from 'The Bob Job'

When Clare Muscutt invited me to be interviewed as part of the Women in CX podcast series, I immediately agreed – I was flattered and honoured to be included in a group of such interesting and talented women. And as for talking about CX, well I can keep going for hours.

But then reality set in. Not only did I need to source some higher spec tech equipment to meet Clare’s podcast expectations, but I also realised that my preparation for the podcast required some deep reflection.

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Women in Tech 2020
Clare Muscutt Clare Muscutt

Women in Tech 2020

Back in December, I decided to say yes to doing that which scares me the most... I'm not talking about jumping out of a plane or abseiling down a cliff.. but appearing on the WICX Podcast. I started small, by trying to embrace having video calls, as a starter for 10. This is still work in progress, and although I do a lot of presentations etc., I often feel physically sick with stage fright, which is always compounded when I know I’m being filmed. Since December, I've been on a journey of learning, self-discovery and building my awareness and appreciations in both my personal and professional life.

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