Tune in as we share real-talk conversations between women working in CX and those influencing the CX agenda from the periphery too.

Guest User 6/14/22 Guest User 6/14/22

Clare Muscutt talks with Anna Noakes Schulze about the future of Web3 customer experience and the Metaverse.

“There’s a fundamental shift at work here. Web 2.0’s focus was on capturing people’s attention by any means possible. Web3’s focus is capturing investment and loyalty.”