Tune in as we share real-talk conversations between women working in CX and those influencing the CX agenda from the periphery too.
Clare Muscutt talks about CX in IoT and FM with Sharon Boyd, CXO at MKL Innovation.
“I think one of the things that stuck out for me was there didn’t seem to be very many female role models, and I always just felt that that was a bit of shame. That was a challenge for me because I really wanted to grow. I wanted to get on, and I’ve always been quite self-aware, but I always just wanted to get feedback from other people, especially those women above me who’d done really well, and just kind of grow.