Tune in as we share real-talk conversations between women working in CX and those influencing the CX agenda from the periphery too.
Clare Muscutt talks with Alexandra Acosta about data analytics and living with eating disorders.
“If you start to create this culture of, we can be open and honest to the point that we're comfortable and realise that it's not going to be a negative stain on our reputation, or it's not going to change people's perception, there's not going to be judgment because everybody's leading with empathy and thinking about where someone else is coming from.”
Clare Muscutt talks with Amélie Beerens about overcoming childhood trauma to become the women we’re destined to be.
“I had to revisit that part to survive it, actually. Because, what happened is, I was so helpless and so fragile, and I was just a kid, that my brain decided to protect me because I was not there yet, not ready to heal from there.”