‘What I wish I knew’: Advice for Future CX Leaders

With Women in CX the best place to appeal for advice, ask for support and find solutions to current CX challenges, this month we asked our members, “What’s one thing you wish you’d known when starting out in the CX industry?”.

Sharing their nuggets of wisdom in the hopes of helping those who follow in our footsteps to sidestep the same challenges, from getting stakeholders onside, integrating CX into the broader business strategy, and the importance of building alliances, to see what our members had to say, read the full article now.