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Filtering by: “Design Thinking”

Nov
9
An Introduction to Design Thinking: Unlocking Creativity, with Elena Svergunenko ⭐
In a landscape where customer expectations are rapidly evolving, conventional CX measures can become barriers to innovation, and the pressing question arises: How can we break free from the limitations of traditional metrics and leverage a more dynamic approach to customer insights that propels us towards proactive, game-changing solutions?
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